We went to Ackerman jewelers to help our son choose an engagement ring for his finance. After going to EVERY jewelry store in the area we returned to Ackerman so our son could make his purchase. There are two reasons - 1. He was treated with respect, (other stores would comment "you look to young to be engaged"), Andrea listened to his needs and budget and helped him find the right ring without being pushed into spending more than he could afford. 2. The selection of jewelry is far more superior than in the mall stores - they all sell the same thing at different costs. Ackerman has unusual pieces that you won't find anywhere else. Almost a year has passed since then and all our jewelry/watch purchases have been made at Ackerman. We won't even look elsewhere. You walk through the doors and you are treated like family, it is an awesome experience shopping with Ackerman. Go see Andrea, she always has a smile on her face, and all she cares about is that you are happy with your purchase not how much you spend. You have a customer for life!
I am not a person to write reviews, but the service here was so spectacular over the years, I felt the need to write. I have been purchasing jewelry from Ackerman's going on 15 years now...watches, necklaces, earrings, tanzanite, and finally a gorgeous diamond ring. I now live out of state but made a special trip back to FL to Visit Ackerman's because they are knowledgeable, trustworthy, and helpful beyond any description. We thought we were going to have to have the ring made, and this is the place to go- they will design anything you want. They were patient, understanding and totally committed to finding or designing exactly what we wanted. When it came to selection of the diamonds, they were patient in describing our options and showing us exactly what fit within our budget, and concept. It is so refreshing to have a jeweler find you what you want rather than just make a sale. If you are looking for a jeweler you can trust, with great value as well, go talk to any of their employees. They are all knowledgeable, and friendly, and you will definitely get what you pay for and expect. Go ahead and shop elsewhere, but you can't beat Ackerman's!
I had an amazing experience with Jessica at Ackerman. She was patient with me as I searched countless beautiful items and helped me pick out the perfect engagement ring for my now fiancee. She could tell I was nervous and was very kind and accommodating. She also did not try to press me out of my stated price range... only tried to get me the best product for my money. They even went so far as to change out the center stone from a diamond to a ruby for no charge and re-sized the ring twice. Ackerman's hand selected inventory is huge and their staff is extremely professional. We will be back to pick out my ring when the time comes and I will return over and over for any need I have. Ask for Jessica!!! She will treat you right.
My fiance and I have been on the search for the perfect engagement ring for only... A week! We bought a ring from a mall chain, and while the service was good.. The ring turned out to be a disappointment. Back it went. We visited another local jeweler whose staff lacked in customer service but had beautiful items. Customer service goes a long way with us, so the search continued. Our next stop was Ackerman Jewelers. Let me just say that If you are looking for jewelry, don't waste time- go straight here. Lauren greeted us warmly as soon as we walked in and was great from then on. She just understood us and had a fantastic personality. She is as genuine as they come. We couldn't be happier with her or the whole experience at Ackerman. They have an awesome selection and a very friendly staff. We left knowing that we had picked the perfect ring, and that we will be getting great service when we return for cleanings
Thank you so very much for swapping my earrings for the Tacori pair that I love! I am so excited about them and truly appreciate you doing that for me. I look forward to seeing you and all of your gorgeous jewelry soon.Thank you again
My husband lost his wedding ring so we spent a Saturday driving around to different jewelers. I have to say, Ackerman was the only store that treated you just like any other customer, even if you are spending under $1k. The other stores kind of pass you off if they don't think you are going to spend much (my husband and I look young so we got that a lot). Our rep was very nice and accommodating, helped my husband find the perfect replacement and also took care of getting my ring cleaned and tightened the posts. He didn't rush us, offered drinks, and really seemed to care that he made the right decision. It was a great experience, and the showroom is beautiful. It's both a family business atmosphere but very professional, you can tell they know what they are doing and are doing it right
My fiance purchased my Verragio engagement ring over a year ago with Andrea and we have had a relationship with her ever since. Each time we walk in unexpected she is always available to help and extremely kind. She helped up choose and order our wedding bands (Verragio as well). She has answered/ returned any phone calls I have made. Today we picked up our wedding bands and they are absolutely perfect! It is so nice being able to walk into a store where you are recognized and greeted by name. Our wedding/ engagement experience has been amazing and Ackerman's has helped in creating that. We look forward to continuing our relationship with them.
These guys are really the best in town (and probably everywhere else too)! We took in my wife's engagement ring to be repaired and the customer service was top notch! George is very polite, patient, and just a pleasure to deal with. He explained everything in a detailed manner and gave us a very fair price. The repair came back as good as new and he was always on the ball with communicating where we were at with the repair via phone calls or emails. He also does appraisals at great prices! I wouldn't go anywhere else for my jewelry needs since this is a one stop shop with outstanding customer service and prices. Thanks George and thank you Ackerman Jewelers!
“Stephanie, Thank you very much for all your help with my wife’s ring. You are wonderful and the best jewelry specialist I have ever worked with.You have earned our business for life.
Peter & Michelle were incredible! They made making one of the most important decisions in my life even more of a no-brainer. They were quick to respond, encouraging, helpful, and never pushy for a sale. They made me feel excited and proud of the ring I bought as they filled me with joy in the process! I could not have found a better jeweler, better employees, and a better ring had it not been for Ackerman! From the bottom of my heart, thank you! I recommend them to anyone and will consider them my jeweler for all my personal items moving forward; they made me a customer for life & they can do the same for you!